certification for
Overall user rating: 65
Certified user rating: 66
Certification Status: Valid
SSL Certificate: Yes
Anti Virus Check: Yes
Total reviews: 29
Last modified: 06/05/2017
Company:
Lottoland Ltd
Office Suite C
Ocean Village Promenade
Gibraltar
About Lottoland:

At Lottoland you can bet on the outcome of a wide range of lottery draws from around the world. LET THE BIG GAMES BEGIN!



Please review Lottoland with at least 120 characters

Player on 06/05/2017
idk why , just because
Certified Player on 25/04/2017
I like
Player on 26/03/2017
I am disgusted with Lottoland as every time I attempt to claim my winnings Lottoland actually takes money out of my account. Lottoland is a fraud and not to be trusted.
Dear Customer,

I'm sorry to hear you're having issues with your Lottoland account. 

All your winnings are guaranteed to be paid out at Lottoland. All bets are placed on your behalf with EU Lotto Limited, licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner and the UK Gambling Commission. 

This means we will guarantee you any money you're owed. If you are having problems with your account, please contact: support@lottoland.co.uk

Thanks,
The Lottoland team.
Player on 03/03/2017
Why do people give this app 5 stars its untrufthfull, the app is rubbish full of bugs. Does NOT recognise correct email addresses and persistently changes your personal address if and when it feels like. It 62 blah and save and then save it automatically saves as 101. Why the he'll someone would start a block of houses at 101 is beyond me. BUT no response from admins as per usual. They will gladly allow you to do transactions. If your going to make money from apps like these. YOU MUST debug before release not continually when people keep depositinh and you have built up enough money through their means. For this to be a certified review I have to have a order number surprise surprise. Scam website. Can and will be dealt with
Hello,

We receive a huge amount of positive feedback from our customers over our app. In fact, it was recently voted lottery app of the year.

However, we understand that sometimes issues arise. Please contact: support@lottoland.co.uk and someone from our team will help you resolve these issues.

Kind regards,
The Lottoland team
Player on 12/12/2016
Omg I can't believe it whaaaaaaa Jenna Jackson jenlewjack2015@yahoo.com one happy well deserved amazing win thank you so much xxx
Player on 04/12/2016
I would to say the Lottoland that every game we play the game it to be relesed is clear and make fun and we need to paly and to benefit and all the people that in the days ahead, we well win and rich. Knowledge
Player on 13/11/2016
My mistake yes but I deposited £50 which I couldn't afford and asked how I could get £40 of it back but as usual no way. Also I tried to withdraw but couldn't without identification so sent a photograph of my passport with my account. Number and guess what? This isn't enough. Imagine if I win big I can't get it out. Also they replied its not the same as the settings on my account so this is not enough. 1 word bullshit. In fact how do I know who has received my passport. NO PHONE NUMBER TO CALL. I have friends in over 23 countries and used to transfer cash to them to put lottery on for me thought this would be easier. It says you can write to the CEO. More bullshit as do you think he will go out of his way to read it. Just pass it down. So tomorrow I will seek legal advice.
We have customer support available by phone and the number is on the website in the contact us section. 

All UK players are required to verify their identity and their address as stated in the terms and conditions of the site which every player has agreed to. This is how we have a licence with the UK Gambling commission.

If you have further questions, please contact us by phone, live chat or email.
Player on 02/08/2016
Love it .....coooooommmmmeeee ooonnnnn wooooo passes the few spare mins I have when kids are sleeping:) :) ..........im not one for words so this 120 letters thang ....uhhh urrrrr
Player on 31/07/2016
it is absurd the way powerball and megamillions ticket priced jumped from £2 to £5! lottoland has none of the costs these actual lotteries have and yet they tax and try to charge you same. Also by playing lottoland £0 goes to increasing the underlying jackpot, and lottoland are not like the national lottery who have given tens of billions to UK good causes. I have stopped playing now as it seems morally wrong for the two reasons given. I doubt that once someone hits a major jackpot that lottoland will be around much longer as they're insurance premiums will go through the roof; I guess they are gambling that no one will ever hit a £100+ million jackpot due to small number of players (compared to the amount of USA/EU/UK players) and with the odds being so high of winning.
I can confirm the the price per standard line for MegaMillions is £2.50. 

There has been a price increase for a standard line for Powerball due to the big special jackpot currently being offered (almost £400 million), exclusive to Lottoland, and the increased costs associated with being able to guarantee this jackpot for our players.
Certified Player on 15/07/2016
They will pay out only if they feel like if not it's tough luck! Absolute scam of an off shore company that clearly does not offer any form of customer service. If your looking to fund your account through don't worry they process that deposit payment very quickly, just don't expect to withdraw money anytime soon! Same generic response, wait 5 days, wait another 5 etc etc. Looking forward to a nice generic customer service reply!
When you play with Lottoland your winnings are guaranteed as we are licensed by the UK Gambling Commission. Links to our licence can be found at the bottom of the site.

We provide customer support by email, Live chat and telephone, and we aim to respond to all emails within 24 hours but usually we respond much faster.

The process of withdrawing winnings is usually completed within 5 business days, but if you have not received your winnings after this time you can email support@lottoland.co.uk and I can assure you that we will look into this and provide an update.
Certified Player on 14/07/2016
Quick and easy to deposit money to account as they are more than happy to take from you but when it comes to withdraw then they want to be certain your you by asking for multiple forms of ID which needs to be provided and checked fast or risk losing balance. Then once this long process is done they like to take as long as possible to process your withdrawal .. Which I’m still waiting for. Really slow compared to other sites, I don’t like how they allow quick spending but then make it really slow and awkward to withdraw.
The verification process is required as part of our licence with UK Gambling Commission and should take no longer than 72 hours.

There is no risk of losing any of your winnings and all winnings are guaranteed to be paid once your account is verified.

Withdrawals can take up to 5 business days to complete, but if you have not received your withdrawal after that time, please contact support@lottoland.co.uk and we can look into this for you.
Certified Player on 06/07/2016
Nice array of lotteries to play online. I don't understand quite how it all works as im not buying a ticket, however i won some money and my friend did as well (she got me to sign up) so I decided they must be real. they also have lots of ads on the telly and have Chris Tarrant as a spokesman, which is more than camelot have these days. downsides? bit of a fiddly app and my word do they send out some emails, if only my children contacted me as much as lottoland! cant complain really, every company seems to email you umpteen times a day, guess thats just how the world is these days.
Player on 04/07/2016
This website is operated by Lottoland. Lottoland passes on Customer’s Bets to EU Lotto, which is acting as a bookmaker. When placing Bets, Lottoland acts in the name and on behalf of the Customer. Lottoland does not purchase tickets for any lottery on your behalf. It is not associated with, nor endorsed by any lottery provider. Lottoland allows you to make bets on the outcome of non-UK lotteries. EU Lotto Ltd. is licensed and regulated by the Gambling Commission for customers in Great Britain (licence: 000-038991-R-319408-002). It is also licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner (RGL 085 & 066).
Player on 18/06/2016
My account is played automatically with matched odds for a each bet placed or higher odds offered. No multi bets placed on a few confirmation tickets I have received as a single bet placed with a fixed stake placed and a fixed amount off winnings if my bet was to be correct. I have ticket number event number for my bet placed in date and time off start to finish, betting account number, stake placed, winnings payable amount, bet status which indicates correct bet placed. How do I cash my betting slips out
You are able to withdraw your winnings back to your payment card by going to the 'My Transactions' page on your Lottoland player account.
Simply choose the amount you won to withdraw and then press the withdraw button.

Please contact customer support at support@lottoland.co.uk if you have any further queries and I will be happy to help.
Player on 18/06/2016
My bet at home account last bet confirmation ticket number, my betting account is 92 my tickets confirms single bet total staked and winnings payout. My bet status is correct and event held now finished I'm eligible for my winnings recorded on my betting slip
Thank you for your feedback. 
Please contact customer support at support@lottoland.co.uk if you would like any assistance regarding a payout of winnings.

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