certification for
Overall user rating: 95
Certified user rating: 98
Status of certification: Valid
SSL Certificate: Yes
Anti Virus Check: Yes
Total reviews: 23
Last modified: 10/09/2019
Company:
Lottoland Australia PTY LTD
3/18 Bishop Street
Woolner NT 0820
Australia
About Lottoland Australia:

At Lottoland Australia you can bet on the outcome of a wide range of lottery draws from Australia and around the world. HAPPY EVER AFTER!



Please review Lottoland Australia with at least 120 characters
Certified Player on 16/06/2016
Overall my experince with Lottoland has been very positive so lots to shout about, though it's hardly perfect. Whats good: choice of lottery games, big jackpots, the added double jackpot option and the fact that they have both australian lotteries and foreign ones. What's bad: it's sometimes difficult to navigate, the actual ticket field is especially clunky and they do a poor job of explaining what's what. For example can someone explain to me how subcriptions work? All in all a great start from a fresh new company but lots of room for improvement guys.
Hello, thank you for your feedback. We are working on making our site easier for our customers and will provide more information. Subscriptions are auto play tickets that will enter all consecutive draws until the subscription gets cancelled. For more information how to cancel subscriptions please click here.
Certified Player on 15/06/2016
Nice site design, lots of choice, MASSIVE jackpots and loads of lotteries that doesn't cost an arm and a leg. Can't fault em really only they don't have casino games, some "site maintenance" or whatever they say, which is the only reason I'm not giving them full marks. Get that back up and running please!
Hello, unfortunately, we are not allowed to offer casino games in Australia. You might have seen these games on our international sites.
Certified Player on 14/06/2016
Wow - are these guys talking about the same company? Seriously, how can you complain about a company that lets you play so many amazing lotteries and games. I've been taking a "world tour" with Lottoland for the past couple of months and have had my share of winnings. Nothing huge, just a few dollars here and there, also Spanish and Irish Lottos. Had no hassle with collecting the money either whcih makes me wonder about the other reviewers on here. I found Lottoland to be very straight and up front about everything from how to verify my account to the odds of all the different games. All the information is there already.
Hello, thank you for your review and congratulations on your winnings. If you ever have any questions please email customer service. We are also adding more and more lotteries onto the site which you might want to try.
Player on 10/06/2016
Hopeless organisation, slow server and issues with wagering/lottery system. Poor customer service. They are quick to collect your money (credit card details) and proof of ID but when it comes to collect winnings all goes silent.. Sad experience.... Buy your lottery tickets at the local news agency or ozlotteries.... Complaint forwarded to the gaming authorities. Questioning if they are PCI compliant.
Hello, Lottoland is officially licensed and regulated by the NT Government. All winnings are automatically added to player accounts and can be withdrawn once the account has been verified. This is a legal requirement we need to follow. If you have any issues with payouts please contact our customer service team. They are happy to help.
Player on 25/05/2016
Money gets debited automatically due to a system error in January. Only informed once I made a complaint. Extremely poor customer service, better off just playing the proper Australian lottery. This company claims to not be a Lotto yet they will replicate payout structure like the Lottery to pay winners less and so they can continue advertising high jackpots.
Hello, I am sorry for the bad experiences you had. We do offer subscriptions for customers who want to automatically take part in upcoming draws. These subscriptions can be cancelled any time. As a lotto betting provider we offer bets on Australian and International lotteries. The payouts are the same as if you had played in the official lottery. Some official lotteries get taxed before they are paid out, like the US Powerball for instance. For more information please refer to the respective FAQ pages for each lotto. Thank you.
Player on 13/05/2016
I have been debited money without notice and my authorization for every week in last 4 months! My husband just found that horrible!
Hello, it sounds like you have purchased a subscription ticket that is automatically entered into upcoming draws until it gets cancelled. Please email our customer support team via support@lottoland.com.au so we can look into this for you. More information: How to cancel subscriptions.
Player on 09/05/2016
The lotto land has to updated the results frequently because the american powerball has been won on saturday but still it is showing 563 million jackpot.
It is correct that the official lottery had a winner last Sunday and the official jackpot therefore is back to the minimum amount. Lottoland however has decided to offer a special US PowerBall jackpot with the amount of $563 as currently shown on the website. This is the reason why Lottoland.com.au shows a different jackpot amount than the official lottery. For more info on our special jackpots please refer to this article or email support@lottoland.com.au.
Player on 19/04/2016
Bad customer service, no details on insurance policy to ensure jackpots are payable. I won a small amount of money in the US Powerball and am still trying to jump through their anti money laundering hoops to claim money!!
Hi, sorry to hear about your bad experience. All of our details are available our website https://www.lottoland.com.au/terms. As long as your account is fully verified you can withdraw funds back to your bank account within 5-10 working days. Please email support@lottoland.com.au for any further queries.
Player on 15/04/2016
UNCONTACTABLE. TOOK 4 TIMES PAYMENT FROM MY CREDIT CARD AND THEY DONT RESPOND.
Hi, we are contactable via Live Chat on our website Monday- Friday or via email support@lottoland.com.au. Please try contact us again and we will be more than happy to help.
Player on 09/04/2016
Got a free ticket, won $500 and got the money within in 5 days!!! THANKS!
That is great to hear! Congratulations on your win.
Certified Player on 06/04/2016
I love playing at Lottoland. Really no reason to complain, just to many emails!
We are glad to hear that you are enjoying the site. To unsubscribe from newsletters please click on the unsubscribe link that can be found on the footer of any email. Alternatively, log into your Lottoland account, go to "My account" and edit the Notifications from “E-mail - don't miss a thing” to “Email - account details only”. The “Email - account details only” setting means you will only receive critical correspondence regarding account information such as ticket confirmation and win notification emails.
Player on 02/04/2016
It's good to have an Option for lesser money to play with not like you got to spend lot,you can spend less to try your luck.
Thank you for your feedback. If you have any other enquiries please send them through to support@lottoland.com.au
Player on 25/03/2016
Lottoland.com.au is currently advertising the MegaMillions jackpot as being $560 million, but the official MegaMillions website has the jackpot at $35 million with a cash option of only $22 million. If punters wanted a chance to win $22 million in cash I am sure they would choose to spend their hard earned money on one of the many lotteries with better odds than the MegaMillions. I've contacted Lottoland.com.au a number of times about this discrepancy and have not received any reply. Very disappointed with Lottoland.com.au's poor execution of an excellent idea. I would advise anyone using Lottoland.com.au to double check what the jackpot prizes are worth on their respective official lottery sites before purchasing a ticket from Lottoland's website.
I do apologise about no one getting back to you, our inboxes are cleared daily and we do reply to customers as quickly as possible. As Lottoland is an online betting company, we have the ability to set special jackpots. For an explanation on this, please have a read through https://www.lottoland.com.au/magazine/explained-special-jackpots-at-lottoland.html - Any other questions regarding jackpot sizes you can send your enquiries to support@lottoland.com.au
Player on 24/03/2016
bought a ticket in lotto not knowing it was a subscription for lotto till I saw my credit card being debited for cash advance . if I didn't see this you just keep taking cash advance out of my credit card which is wrong .if I have not enough credit in my lotto account ,should not be allowed .any of my betting accounts cant take money out of my credit card unless it is approved a flaw in lotto land ?
We do apologise for any inconvenience caused. The subscription option does not get set automatically, instead, it needs to be clicked on by the player. If you have any other issues or questions regarding subscriptions please contact support@lottoland.com.au
Player on 19/03/2016
Am not amused....lottoland has failed to respond to an email that was sent regarding a win of $69.80
Sorry for the delay. If you still have not received a reply, please jump online to LiveChat or send an email to support@lottoland.com.au

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