certification for
Overall user rating: 52
Certified user rating: 54
Status of certification: Valid
SSL Certificate: Yes
Anti Virus Check: Yes
Total reviews: 27
Last modified: 24/04/2017
Company:
Lottoland Australia PTY LTD
3/18 Bishop Street
Woolner NT 0820
Australia
About Lottoland Australia:

At Lottoland Australia you can bet on the outcome of a wide range of lottery draws from Australia and around the world. HAPPY EVER AFTER!



Please review Lottoland Australia with at least 120 characters
Player on 24/04/2017
I'm still waiting on confirmation for my entry 22/04/17 US powerball my funds have gone from my account with no reply or confirmation And the manly sea eagles endorse this & the government approved All I no is the U.K. arm has taken the funds
Player on 02/04/2017
An interesting concept and have played a few times and no real issue and never had the access problems a lot of people refer to. Have had a few small wins but yet to withdraw $'s but nothing so far to suggest will be a problem. Don't think would have an issue if had to fly to Gibraltar to collect "the big one"!!

Hello, Thank you for your feedback.

Please note that when you place a bet with Lottoland.com.au you will not need to travel to Gibraltar to collect winnings. 

Certified Player on 30/03/2017
I have never experienced such poor customer service, it is horrid and appalling. They are of no help, none at all. One person just stopped replying to my emails, appalling. I have account issue that they say they can't talk to me about. There is no way to get a direct honest answer.

Hello,

We are sorry to hear of your experience. Could you please email support@lottoland.com.au from your registered email address with the details of your experience. 

Player on 23/02/2017
Well I bought a winning ticket and "Wasn't Paid Out". Excuse by a staffer when l wrote asking How do we arrange Payment? "My , ONE reply WAS SIMPLY; you , I Suspended your Account ;; So I gathered; that means they "Don't (0r weren't In NEED of SEEING OUT THERE MUCH Mentioned ' GUARANTEED
Thank you for your feedback. 
Please contact customer support at support@lottoland.com.au if you would like any assistance regarding a payout of winnings.
Player on 23/02/2017
Well I bought a winning ticket and "Wasn't Paid Out". Excuse by a staffer when l wrote asking How do we arrange Payment? "My , ONE reply WAS SIMPLY; you , I Suspended your Account ;; So I gathered; that means they "Don't (0r weren't In NEED of SEEING OUT THERE MUCH Mentioned ' GUARANTEED
Player on 10/02/2017
I like the discounts I get per email newsletter every week and being able to play so many different lotteries. Thank you.
Player on 15/01/2017
Hi I have 3 or4 small winnings haven't seen any return in my account ??i need to change my account & pay with pay pal "??
Hello, your winnings will automatically be added to your account from where you can withdraw them or use them to play again. Please contact support@lottoland.com.au so they can look into this for you.
Player on 04/01/2017
No clear links to cancell subscriptions. Im waiting in anticipation to the reply from this sneaky organization. Tic toc......
Hello, you can find information (link) on how to cancel a subscription on our website, for instance on all Lotto FAQ Pages as well as in the Support & Feedback section: https://lottolandcomau.uservoice.com/knowledgebase/articles/824520-how-can-i-close-an-active-subscription. Subscriptions can be easily cancelled within your Player Account or you can message our Customer Service team via support@lottoland.com.au to assist with this and close the subscription for you if you are unable to do so yourself.
Player on 31/12/2016
Absolutey terrible. Slow server can hardly even log me in let alone buy or check tickets. Very unhappy, i feel your server has a lot of work to be desired, this has ben going on for a few weeks since i bought my first lot of tickets.. and im pretty sure your not under attack from a ddos every time i try to do anything..
Hello, there is no issue with server load time on our end. If you are still experiencing problems please message us via support@lottoland.com.au. Thank you.
Certified Player on 13/12/2016
They take your money in a heartbeat. But make it near on impossible to withdraw any winnings. Never again!! This is a scam
Hello, as an officially licensed Lotto Betting operator we are legally required to verify your account before you can withdraw your winnings. For more information please see our FAQ section for this topic or email us via support@lottoland.com.au.
Player on 02/12/2016
It's was okay at the start. But I actually enjoyed it I mean I'm a pretty patient, young woman, and faith is one of the largest blessings, God" has given me.
Player on 20/11/2016
Hi about lottery I never pay before and I never know about lottery one day i see about lottery in tv and India shop I ask his man in shop how to pay and he tell me sometime I usdersrabd sometime don't know I just darem one day I hoep win and I can make my life and my son happy thanks you for Lottoland
Player on 07/11/2016
I've read some reviews here before playing with Lottoland so I was preparing myself for a difficult to use website and a tricky "subscription" option, which many mentioned below. However, I found the website pretty intuitive, not to mention their amazing portfolio of lotteries. I took a shot in almost half of them and I won $188 in total :) It's not much but it was credited immediately in my account, and I'll use it to keep playing. The only thing that kept me from giving 5 stars is the time they take to answer e-mails. They might be pretty busy since so many people are playing with them, but still would be good to have quicker responses. About the subscriptions, with a simple google search I found this article on their Magazine that is pretty helpful: https://www.lottoland.com.au/magazine/everything-you-need-to-know-about-subscriptions.html good luck everyone, Jamie
Hello, thank you for your feedback! We are aiming for a reply within 24 hours which works most of the time but there are times where it might take longer than 24 hours. We are working on improving our services. Congratulations on your win and fingers crossed for a bigger win soon!
Player on 04/11/2016
I am somewhat concerned with the security of Lottoland, especially with credit card payments. The iPhone application behaves unusually when i log out and close the application, then open the app some time later, I appear to be logged in again, even though i have not entered my login details and password. This leaves my account open to hackers. Furthermore, there is no way of removing a credit card from your account, there is no option within your account settings. As with all new websites, there are bound to be some initial problems.
Hello, thank you for your feedback. Please be assured we take the security of our players serious. You can remove credit cards from your player account. Please get in touch with customer service via support@lottoland.com.au so they can assist with your issue. We are working on improving our site and appreciate your feedback!
Player on 25/10/2016
I had tried half a dozen times to pay by PayPal all Failed I tried by my Visa card and still appears to have Failed I had tried to play a few times before and they to had Failed so every attempt to play Lottoland has Failed so I now will Stop attempting to play all together
Hello, we are looking into this issue at the moment. In the meantime please use our other payment methods offered on the site. Apologies for your inconveniences. Regards, Alex

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